3 min read
What to keep
- Photos of the scene, hazards, vehicle damage, and visible injuries
- Police reports or property incident reports filed at the time
- Names and contact information for witnesses
- Medical records that connect your treatment to the accident, plus bills and dates of every visit
- Records of missed work and lost income
- Mileage and travel to medical appointments
- Every letter, email, and claim number from an insurance company
- A short journal of how the injury affects your daily life
Why Consistency Matters
Follow your treatment plan and keep your account of how the injury happened the same every time you describe it. Gaps in treatment or a changing description of the accident give an insurer reasons to question the claim.
A simple, organized record kept from the first day makes a real difference if the insurer later disputes your injuries or undervalues your losses.

